Preview Any DocumentRight in Your Sidebar
A powerful Zendesk sidebar app that lets you preview all document attachments instantly—no downloads needed. Save time, boost agent productivity, and keep your support team focused on what matters.
Support Workflow Bottlenecks
- Agents need to download attachments to view contents
- Time lost checking file relevance before taking action
- Downloaded files accumulate and clutter workspaces
- Switching between apps disrupts agent focus and flow
Sharely Makes It Seamless
- Instant preview directly in the Zendesk sidebar
- No downloads needed—stay in your workflow
- Quick file scanning saves minutes per ticket
- Support multiple file types in one place
Supported File Types
Preview multiple document formats without leaving Zendesk
PDF Documents
View PDF files with zoom and navigation controls
Excel Files
Preview spreadsheets with multiple sheets and formatting
Word Documents
Read Word docs with preserved formatting and styles
CSV Files
View CSV data in a clean, organized table format
Images
Display image attachments directly in the sidebar
And More
Support for various image formats and document types
Why Choose Sharely?
Fast & Efficient
Preview documents instantly without downloading or opening external apps
Secure
All documents are processed securely within your Zendesk environment
Easy Setup
Install from Zendesk Marketplace and start using immediately
Better Support
Faster response times with instant document access. Reduced context switching means more tickets resolved per hour.
Boost Productivity
Save valuable minutes on every ticket by previewing attachments instantly. No more downloading files just to check if they're relevant—keep your agents focused and efficient.
Eliminate Downloads
Prevent unnecessary file downloads that clutter devices and consume bandwidth. Preview everything in-sidebar and only download what you actually need.
Transform your support team's workflow
Give your agents instant document preview right in the Zendesk sidebar. Boost productivity, save valuable time, and keep your team focused on what matters—delivering exceptional customer support.